Markaz Chat is the AI chatbot that turns every chat into managed growth.
A SaaS platform for businesses that need fast customer replies, verified AI answers, sales lead capture, and a clean human support workflow across WhatsApp, Instagram, Facebook Messenger, and website chat.
Live product stack
One platform for AI support, sales, and handover.
Markaz Chat is built for real operations, not just demo replies.
Unified inbox
Manage customer messages from WhatsApp, Instagram, Facebook Messenger, and website chat in one console.
AI knowledge and RAG
Answer from approved FAQs, files, product information, and business knowledge with source-aware controls.
Human handover
Pause the bot, assign an agent, and continue the conversation when a customer needs a person.
Automation flows
Create flows for FAQs, qualification, working hours, reminders, and support routing.
Leads and pipelines
Turn conversations into leads, tag intent, manage stages, and keep follow-up work organized.
Broadcasts and integrations
Support campaigns, catalogs, ecommerce lookups, webhooks, and business tools as the workspace grows.
Ready to launch AI support for your business?
Markaz Digital can set up Markaz Chat with your channels, knowledge base, workflows, and customer support team.