Privacy Policy
Markaz Digital respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit markazdigital.net, contact us, request a quote, purchase our services, or use any of our digital products and services.
1. Information We Collect
We may collect the following information:
Name, email address, phone number, company name, and message details when you contact us or request a quote.
Billing and payment-related information required to process your order.
Project information, business details, website content, images, files, access credentials, or other materials you provide for service delivery.
Technical information such as IP address, browser type, device information, pages visited, time spent on the website, and cookies.
2. How We Use Your Information
We use your information to:
Respond to inquiries and provide customer support.
Prepare quotations, invoices, and service proposals.
Process payments and manage orders.
Deliver services such as websites, apps, Shopify stores, software, marketing, design, automation, and chatbot solutions.
Improve our website, services, security, and customer experience.
Send service-related updates, where necessary.
Comply with legal, tax, accounting, and payment gateway requirements.
3. Payments
When you make a payment, your payment may be processed by a third-party payment gateway, bank, or financial service provider. Markaz Digital does not store complete card numbers, CVV codes, or sensitive card authentication details on its own servers.
Payment providers may collect and process your payment information according to their own privacy policies and security standards.
4. Cookies and Tracking
Our website may use cookies to improve functionality, analyze traffic, and understand how visitors use our website. You can disable cookies in your browser settings, but some parts of the website may not work properly.
5. Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with:
Payment gateways, banks, or financial service providers.
Hosting, domain, email, analytics, CRM, chatbot, advertising, or cloud service providers.
Developers, designers, marketers, or contractors working on your project.
Legal, tax, or regulatory authorities when required by law.
6. Data Security
We use reasonable technical and organizational measures to protect your information. However, no method of internet transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.
7. Data Retention
We keep your information only as long as necessary for service delivery, business records, legal compliance, tax/accounting purposes, support, dispute resolution, and security.
8. Your Rights
You may request access, correction, or deletion of your personal information by contacting us. Some information may need to be retained where required for legal, accounting, payment, or legitimate business purposes.
9. Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third-party websites.
10. Children’s Privacy
Our services are intended for businesses and individuals above the age of 18. We do not knowingly collect personal information from children.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.
12. Contact Us
For questions about this Privacy Policy, contact:
Markaz Digital
Website: https://markazdigital.net
Email: info@markazdigital.net
Phone: 0339 2221528